Welcome to switchsupport.co.uk. This Web site is owned and operated by SwitchSupport, Inc. ("SwitchSupport" or "we" or "us" or "our"). This privacy statement ("Privacy statement") explains how we collect, use, and disclose the Personal Information that we obtain through this Web site.
Consent
Your use and entry of Personal Information into this Web site constitutes your consent to the processing and transfer of your Personal Information in accordance with this Privacy Statement. Please note that this Web site is hosted from servers in the United States. Accordingly, if you are located in a different jurisdiction, your use and entry of Personal Information into this Web site constitutes your consent to the transfer of your Personal Information into the United States. In addition, this Web site does not normally collect "sensitive" Personal Information, such as information about ethnic or racial origin, religious or philosophical beliefs, and/or health or medical conditions. However, if this Web site collects any sensitive Personal Information, your use and voluntary entry of information into this Web site constitutes your explicit consent to the collection, use, and disclosure of that information for the purposes described in this Privacy Statement.
Types and Uses of Personal Information
SwitchSupport may collect and use the following types of personally identifiable information (although in any specific instance we may collect only a subset of this information) ("Personal Information"):
- First Name, Last Name, Title, Company Name, Address, Phone Number, Fax Number and Email Address
- User ID and Password
- IP Address
SwitchSupport uses your Personal Information in order to provide the highest level of customer service to our prospects, customers, investors and users in general. Personal Information is collected in order to allow SwitchSupport to contact you, provide materials to you upon your request, register you, allow you access into proprietary systems, etc. In short, we use the Personal Information to respond to an individual's request or direction, and for any other purposes identified when the information is collected. At times, SwitchSupport may use Personal Information obtained in order to update a user on information relating to SwitchSupport products or services. SwitchSupport will not use your Personal Information in ways unrelated to the ones described above without first obtaining your permission.
Cookies and Other Passive Tracking Devices
SwitchSupport utilizes cookies, Web bugs and IP addresses to generate aggregate and anonymous statistics about the Web site, and to tailor the content of the Web site to make it more effective. Some Web sites will not allow you to complete certain activities if cookies are disabled. SwitchSupport may combine the information it collects passively with any Personal Information about you.
Transfer of Personal Information
In no circumstance will SwitchSupport sell, rent, transfer or lease your Personal Information to any third party except in the following circumstances:
- SwitchSupport has your written consent
- Transfer is to another SwitchSupport entity(s) and/or business partners who are acting on SwitchSupport's behalf for the uses described in "Types and Uses of Personal Information". Such SwitchSupport entities and/or business partners, including those in the United States and/or any other countries shall be under the same duties to keep the data secure, confidential and private as SwitchSupport under this statement.
- Transfer is required by law or court order.
- Transfer is done in connection with the sale or transfer of all or part of the SwitchSupport company to a successor-in-interest, but the new successor in interest will also be under the same duties to keep the data secure, confidential and private as SwitchSupport as under this statement.
Accessing and updating information
Please notify us of any changes to your name, address, title, phone number or email address. You can notify us at webmaster@switchsupport.co.uk.
To aid in processing your request, please include the following details:
- Your contact information (your name, address, email, etc.)
- Name of the program where you want the update applied
- Details of the request (e.g. change of email address, unsubscribe from a newsletter, review of my personal information, etc.)
Should you need access to your Personal Information, then please note that we may require additional information to authenticate your identity.
Security
SwitchSupport takes appropriate technical, physical and administrative steps to protect the security of your Personal Information. Access to Personal Information is limited only to those employees, contractors or authorized agents of SwitchSupport who have authorization to access such Personal Information and such access is limited to the
extent such information is needed to fulfill the task for which the Personal Information was collected. While we strive to protect your personal information, we cannot ensure the security of the information you transmit. We recommend you to take every precaution in protecting your personal information when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser.
Links
The SwitchSupport Web site contains links to other Web sites. Please note that these Web sites' privacy policies may differ from those of SwitchSupport. We encourage you to read the privacy statement of any Web site you may visit, because we are not responsible for such Web sites' content and policies.
Children's Privacy
SwitchSupport does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information on a child under the age of 13, we will take reasonable steps to delete that data from our systems. Please visit the FTC's website(1) for more tips on protecting children's privacy online.
Transfer of Personal Information
We may transfer your personal information to SwitchSupport, Inc. in the US, to any SwitchSupport subsidiary worldwide or to third parties acting on our behalf for the purposes of processing or storage.
Policy updates
All updates to this policy will be posted here. Last update: 1st May 2006
Contact Us
For further information about SwitchSupport's privacy practices, please contact: SwitchSupport Legal Department
25 Fox Farm Court,
Brampton Bierlow,
Rotherham,
South Yorkshire.
S63 6FE
Telephone: +44 (0)845 094 0810
Fax: +44 (0)845 094 0811
email: info@switchsupport.co.uk. |
